Twitter has been under fire lately (slash always) for its methods to deal with harassment and abuse on its platform. In an effort to provide some insight into its thinking, Twitter has added some new articles to its help center that detail how the company reviews and enforces rules, as well as the factors it considers in its decision-making process.
Helpful, in that we need to be careful when we put it upon corporations to start censoring speech.. it’s a slippery slope that can lead to disastrous consequences if not done properly.